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July 2016

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When you go to a very large conference, crowd control is of the utmost important requirement – are there too many people in this room, how do we feed 20,000+ people for lunch, how do we keep the flow of the event moving and not have those few people going under the ropes and disrupting everything. It’s definitely not an easy task and one I don’t envy. But it’s one I find myself continually chuckling…

As you attend events or perhaps even learn to immerse yourself in your field of interest to the level where you know a number of the “heavy hitters” you start to shift the attendance of sessions or events based on the presenter and not the content. If the presenter is really that good, you will listen and be engaged with whatever it is their saying. Don’t think it’s true? Next time you have a session…

From time to time, I do the Airplane test. It’s not a difficult one, there is no written exam, and the results are rarely ever shared with anyone. If anything, it is a level-set on where I am and what needs to be done. The Airplane Test Step 1: Take every person in your team/organization that you work with. Step 2: Thing of how you would do in building a plane. What kind of plane…

It’s not enough to impress the person sitting next to you, the person you report to, the people on your team or the customers you interact with. They are not the ones that go to bed at night thinking – “wow they really did impress me today”. No, it’s the other way around where you will go to bed thinking – “I might have made them happy, but I held back and could have done…

Have you ever been to a presentation where the person stopped mid-sentence through a very long presentation, trying to catch their place? I think part of it is them trying to decide where to restart but the other part of “why don’t they get what I’m saying”. If you want your message to get across then you need to understand what matters to your audience that will trigger your message to reach them.  We all…