Everyone wants to the hero that solved the customer’s problem, fixed the last fifteen bugs, saved the sprint, etc, etc. But whoever they are, they didn’t they do it on their own. Someone took over their other tasks. Someone else cleared their calendar of meetings. Another person on the team took on all their new hire interviews for them. When they worked through lunch, someone grabbed them a coffee later that afternoon. That’s how they…
Not an exclamation point, not a question mark, not an ellipsis… a simple period. We’ve exchanged ideas and statements for impact when they used to be about everything before the punctuation. Want to impress your Team Lead with how to fix that Nuclear customer’s problem? Send your answer and end it with a period. When you end it with a period, it’s a signal that it will be resolved, it will be fixed, you will…