We Assume the Worst

Someone makes a wrong assumption – they must be evil.

Someone accidentally sends you a connection request – it must be automated.

Someone tries something new and fails – they don’t know what they are doing.

Someone makes a suggestion without knowing all the facts – they couldn’t be bothered wasting their time to read your work.

We can always choose to assume you the worst or we could start assuming the best and see where that gets us.

Someone makes a wrong assumption – maybe they didn’t know everything behind the scenes.

Someone accidentally sends you a connection request – bad clicks happen when we are all moving so fast.

Someone tries something new and fails – good on them for getting back up.

Someone makes a suggestion without knowing all the facts – it needs some refinement, maybe I can help.

You can give it all the fancy names and titles you want, at the end of the day, it’s assuming the best first.

The Decline of LinkedIn Endorsements

What’s the value of an anonymous up click on a skill someone might not really know that you have when instead you can post a video of what you do?

Or better yet have a customer create that video, staring at their phone saying how you helped them solve a problem.

The Endorsements model is a great idea in theory but fraught with inconsistency as you can very easily endorse everyone on the page without a second thought or endorse someone you have never met if only to curry favour with them.

Want to make a real impact – open your phone, and record how someone helped you, what came from the engagement and why you would work with them again.

Now that’s an endorsement.

Convincing them on the Need

It’s not easy to do when around you everyone wants something.

They want what everyone else is doing and achieving.

They want the overnight success that others are achieving.

They want to reach their goals faster and sooner than the last guy.

But they aren’t ready for it because they haven’t quantified the need.

They haven’t figured out what they need to do before they can start wanting something.

These are the hardest conversations with new clients when they are so excited they start talking about all the things they want to do, want to accomplish and want to become.

Your job as the freelancer, consultant and leader is to convince them of the Need – what do they NEED to do to become a success.¬† It’s a harder road because the client might not want to hear it, but at the end of the engagement, they’ll definitely be thanking you for it.

Fighting the Fear and Anxiety Monster

On a recent episode of The Sniffing Markers Podcast, we talked about Fear and Anxiety and which ways we both try to get over it.

Not being a psychologist in any way, shape or form the only way I have ever found to work through my own Anxiety is to break it into as many steps as possible and tackle each one at a time.

Each alone are minuscule and useless, but together they can get you through it.

Are you on a late night deployment that’s going sideways and it’s your code that’s blowing up?

Get the logs.
Open the compiler.
Look at what is happening.
Validate the communication channels.
Verify the users.
Verify the connection points.
Isolate the problem.

Many little steps, alone they mean nothing, together they solve the problem and stop chickens from running around with their heads cut-off.

Designing without Knowing the Problem

How do you start designing a solution without understanding the requirements?

How do you start building the marketing campaign without knowing your audience?

How do you starting testing for performance when you don’t know the baseline to start from?

You definitely can start doing all these things, no one is stopping you.

But you will miss the mark simply because you and your team didn’t understand the problem when they started working on it.

And without knowing what problem you are going to solve, you will always get it wrong.