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Team

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The biggest remote challenge isn’t about what your office setup is, what your meetings look like, the lunchtime pub sessions, how many coffee meetings you have in a day, or what entrance music you are playing. It’s about turning up every day and making sure it’s the best day for everyone on your team. Things go wrong because of Apathy, we let them drag out more when we are remote, when we are in person,…

Team apathy doesn’t hit all at once, it starts slow and builds until one day you wonder how you got here. But there are signs that it might be happening on your team. People start working on “stuff” with no real goal in mind – priority, and severity go out the door. Things become “hard to explain” or “it’s all in their head” – generally because they don’t want to write it down. Customer tickets…

And let’s not start with – it could all blow up in your face and the world could end. If the worst is that the next release might be later but your current release is already on track to be late, then the worst case is that you could have a late release (give or take). We use the “What’s the worst that could happen?” – excuse as a push-off to not doing anything because…

Over time, teams stagnate, they become comfortable in what they are, who they are, who is the GOTO, and how things get done.  Little things have become embedded processes because “that’s just how we do and there is no point in trying something else”. It’s at this time that the team needs a shakeup, a jolt, a kick to try something new. Perhaps it’s switching people around (Jeff takes on customer tickets this month, Julie…

New Teams are always fun – and when I say fun I mean that cues up two immediate emotions. “Yes, let’s do this.” – ready to jump on a call and meet. “Yes, let’s do this.” – teeth chattering, worried about what that first call will be. Both are excited, one a little more nervous than the other which is key to identifying as a leader as this helps to develop your approach to the…