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This is the question that many of us can’t answer. What do we actually want? We look at user stories and features, what is in the backlog, what was discussed in a meeting and we assume that is “what the user wants”. But it really isn’t. How many times have you built something, thinking it was the right thing to build only to have an end user go – “that’s not what I was looking…

You might be talking a lot these days. Your calendar might be completely blue. And you might be having great discussions. But two weeks later you might also be wondering why nothing is changing and why what you thought were the actions never happened. It could be because you are not structuring your conversations around outcomes you want to see. Outcomes are bigger then agenda items, they are what you need to see happen next,…

You have an idea. Seven months ago, you’d march into the room, grab the marker, cover the wall with your ingenious ideas as the team behind you consumed it all. When you were done, you’d drop the marker like a mic, sit down and bask in your glory as the team reveled in all that you created for them. Perhaps it didn’t quite happen like that, but you get the idea. Conveying an idea to…

Ask any developer how you sort bugs and they might reply P1/S1 or S1/P1. Priority – the impact to the owner’s of the software Severity – the technical impact to the software Both are critical factors in identifying how bugs are logged. Lately, I’ve taken to updating these definitions to apply to other areas of a project that I might be working on. Priority – impact to the owner Severity – impact to the system…

I’ve never been a fan of optionally inviting people to meetings. It’s always screamed at me – “If you don’t want them there, don’t invite them”. But now having worked with people remotely for a longer period of time, I’m starting to see the value in can have in people’s minds. And I still think it’s wrong because we are associating optional meeting invites as a way to cure FOMO for the remote age (Fear…