When I was stuck on a level in a game, magazines and instruction booklets that came with the game were my way through; they were the walkthrough I needed to get there.
I still had to do the work, but I had the path forward; now I just had to take it.
Just because we all have AI, don’t discount the use of giving your users a walkthrough – they still want to be able to do things themselves, with a little help.
