When a light goes down at an intersection, one of two things will occur. Either the system’s back-up response will kick in that everyone knows and understands or a new response will take shape. In the case of a light going down the back-up response here is everyone waiting their turn, while they wait for the next person to go (on their right). The process isn’t perfect, traffic is slowed down, but it goes, it…
When I get a call from about a problem I’m encountering, when I have reached out the company instead of having to call them myself – that is golden. Not because I demand that they call me, but because I know they want to help me work through the problem, get to the other side and keep using their software and product. When working on a customer’s problem, I try my best to chase them…
I sometimes need to remind business users, product managers and analysts of this. Within the parameters of what you want, gives us the cadillac of your dreams, and we’ll figure out a way to get there. But if you give us the tractor, sure we can do it, but chances are it’s going to look like a tractor and not the cadillac you were hoping for and thought we’d be able to infer from your…
The question is whether they want to. Whether you want to learn something is completely up to you and is the difference between someone else learning something new and you. People respect that you want to learn something new, that you are trying something new, that you are putting yourself out there to figure something out. Whether you get there is immaterial, it’s that you want to learn and that you are trying. Want more?…
If burnout is the scenario where you overwork yourself to the bone to get a delivery out the door, Anti-Burnout must be the scenario where you can’t focus to get anything done, you don’t feel like you can make anything happen and you don’t know where to start. While Burnout requires rest, stopping and breathing, Anti-Burnout requires you to do something to break out of the funk that you might be feeling. Some ideas; Make…