When a light goes down at an intersection, one of two things will occur. Either the system’s back-up response will kick in that everyone knows and understands or a new response will take shape. In the case of a light going down the back-up response here is everyone waiting their turn, while they wait for the next person to go (on their right). The process isn’t perfect, traffic is slowed down, but it goes, it…

When I get a call from about a problem I’m encountering, when I have reached out the company instead of having to call them myself – that is golden. Not because I demand that they call me, but because I know they want to help me work through the problem, get to the other side and keep using their software and product. When working on a customer’s problem, I try my best to chase them…

I’ve had the good fortune to interview Jason Cosman a few times, but this is the first time that the interview is being published. If you are looking for some guidance on how to lead teams remotely, Jason has been doing it for over 5 years and never stops surprising me with you easy he makes it look. The full episode is available here. Want more? Check out my book Code Your Way Up -…

There is a great app I use to find pictures of work I want to build or draw. I follow tons of people and admire their work. The problem, however, is that I can barely find them once I have followed them and trying to find their updates is the actual work in trying to find a needle in a haystack multiplied by the needle being at the bottom of the ocean. I have found…

I sometimes need to remind business users, product managers and analysts of this. Within the parameters of what you want, gives us the cadillac of your dreams, and we’ll figure out a way to get there. But if you give us the tractor, sure we can do it, but chances are it’s going to look like a tractor and not the cadillac you were hoping for and thought we’d be able to infer from your…