Articles for category: Delivery

March 1, 2024

Greg Thomas

The Evolution of the Mute Button

When I used to build Contact Centre Software, I marveled at the impressiveness of the MUTE button – it worked 100% of the time without fail – and thank you so so much. Now it’s a joke when it comes to video conferencing – “you’re on mute”, “you’re still on mute”. We took this great, rock-solid implementation and we made it into a meme and a joke. But for years it was the most rock-solid dependable feature that people knew how to use without fail. Now, we forget about it all the time. Perhaps it’s how we built, hidden into

February 24, 2024

Greg Thomas

The Best Durations for Sprints

I’ve done 1 week to 6 week sprints (yes at 6 weeks we called it a sprint) – if you’re not sure what fits best for you, here’s some guidance. 1 Week – It’s all bugs, it’s all known quantities, you have minimal code and your deployment model is code, commit, deploy.  QA happens when you ship to Production, teams of 1 – 2 developers.  The Theme is “MVP”. 2 Weeks – User Stories are in the fray now, the team is growing, and there are other people in the mix (product management, QA) but the goal is continued output. 

February 23, 2024

Greg Thomas

All-In on the Fix?

Can we put everything into this fix to get it right and get it out there? Have you tried putting everything into one fix? I remember when 100 MB was considered too big for a patch and now I’m downloading 20 GB updates. Focus your fixes on the problems they are meant to solve – no one ever complained about a fix that addressed the one issue it was meant to.

February 20, 2024

Greg Thomas

What’s your Delivery Profile?

Do you ship by date? By state of quality? By bugs left on the table? By customer adoption rates? By pre-order? Do you grind late into the night on the last few weeks to get it all done? Do you lay out your sprints so you have time to work on the unknown as it arises? Do you pushback on new requirements?  Everything has to be cut in stone? Often times our delivery profile is pushed upon us, however, imagine the change that could happen if you stood up and said – this is how we should ship, this is

February 18, 2024

Greg Thomas

Can you Build bit by bit?

If you can’t code 8 hours a day. Can you jump in, on small tasks, and hammer out 1 hour a day? If you can’t do 5 hours a week can you find time to do 3? Bit by bit is the origin story of many overnight successes.

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