July 16, 2018

Greg Thomas

Feedback Is Where It’s At

Ask for it. All the time. In everything you do. Take it. Consider it. Ponder it. Spin it around in your head and look at it from angles. But always be asking for it, always be taking it and don’t ever stop. Because when you stop asking for feedback, you stop getting better.

You’re Getting the Wrong Answer

Because you’re asking the wrong questions. Your team isn’t late because they all don’t use the same tools. Your team is late because no one is helping coordinate the different tools. The reason you missed that delivery deadline wasn’t because the bug count was too high. It was because the feature load was preposterous and was never going to be met. We shy from asking the wrong questions because the answers that come aren’t immediate and cannot be answered by one person. You know if you’re getting the easy answer, you’ve been to the rodeo before, the next time you

How You Can Serve Your Team Better?

If you’ve never asked them, you can start there. That’s really all there is. There is no complicated mumbo jumbo or fancy leadership style books to read or culture decks to download. Just ask them what they need and start there. The plan, the strategy, the direction? You can figure that out later, but not until you talk to your team.

Your Own Personal CRM

You don’t think you need one, but you do. Something to manage all your projects, your tasks, your ideas, your deliverables, your leads, your contacts, your customers. Did I forget anything? How much of that is rummaging around across a variety of disparate tools that you can barely manage on your desktop? Pick a tool, use it for everything, get all your information together, make sure it works across all platforms you use (if it fails on one, don’t bother with it, move on). Download everything in your head and start working on what you really should be doing, not

Changing Priorities will get you Every Time

They will change and shift and confuse and destroy any ounce of progress you are trying to make. If you have a daily scrum every morning and every morning the priorities are different and in direct conflict with the priorities from the day before then by the end of that week you will have accomplished nothing. And neither will your team. And if you can’t stop the changing priorities, learn to intercept them, figure out why they are happening and above all, insulate your team from them, keep them on track, keep them driving and delivering. While everyone else is