January 2, 2021
Stop the Over Complication
Team gets problem. Team starts working on problem. Problem becomes much bigger than initially thought. Team is confused on where to start and begins implementing process upon process to fix problem. In the middle of fixing problem, team realizes they are stuck and are not sure where to go from here. As they start to demonstrate the problem being solved, the customer starts to ask for other things to be done “at the same time”. Progress grinds to a standstill. What’s happened? They let the problem take over, they took the issue that was given to them and began working