Articles for category: Delivery

September 2, 2015

Greg Thomas

Years <> Experience

I’m continually blown away by the argument that years = experience. That a developer with a resume of 15 years of projects can have that count as experience. But a developer, with heart, passion and drive that has learned and built more in less than 3 because she has more curiosity for how things work, has gone beyond the projects she works on in the confines of her office to develop her own side-projects and start her own github forks. Ask me which I would choose and I can give you my answer without a second thought – I want the

August 31, 2015

Greg Thomas

Nothing Takes 2 Minutes

Ask someone when they are going to have something done and their immediate answer is going to be “In a sec”, “In a few minutes”, etc, etc. Translation – “I am so good I will have all my work done within 2 minutes and you will bow before my glory”. Perhaps not quite, but you get the idea, we want to impress someone with how fast you can get something done while ignoring how long it will take for everyone on the team to get it done and get it done right. If you can get your fix up to the

August 17, 2015

Greg Thomas

Shifting Down a Gear

On a recent vacation, I had the pleasure of driving through an incredible Canadian Landmark in Cape Breton – The Chabot Trail.  If you’ve never been, it’s an amazing drive going from 0 to 500 metres elevation with an incredible view of the ocean. It can also be, at times, incredibly nerve-wracking and white-knuckling as you maneuver yourself up and down the tight mountain turns.  As we were doing so, we were relying mostly on our brakes, speed up to get over, brake on the down.  Well near the tail end of the journey our brake calipre seized and we

August 14, 2015

Greg Thomas

You can’t Handle the Ownership

Sounds cliched right?  Well it is. I am constantly amazed by the paradigm shift in some people’s contribution to a problem when they are the tasked as the owner of it vs when they are now a bystander looking in, i.e., part of the gallery. Sure being the owner of a problem, a particularly critical one, is not always fun, but it is work that has to be done and someone needs to take the lead and own it.  I’ve seen time and time again people wilt under this ownership, not wanting to offer up any ideas or solutions to

August 13, 2015

Greg Thomas

The Customer Trip

I’ve written about this before, in other places, but it bears mentioning again in case you have forgotten. When it’s a visit to a customer site to address any of the following; Release a new patch or version of your software. Demo the latest vaporware your company is putting together. Meet with end-users to identify their requirements. Present your roadmap for the next year. Train the users on how to implement Feature X. Troubleshoot problems with the interop between your software and their environment. Or any other task for that matter, the results should always be the same, you should always, always,

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