Articles for category: Growth

December 28, 2020

Greg Thomas

And Now for Some Rest

Because if you aren’t taking a break right now, at least a day here or there, you’re going to regret it. I was talking with a friend the other day about taking time between the 24th and 1st. Rarely have I ever taken the whole period off (it’s not a badge of honour or anything, it’s just what it is). I’ll take a few days here or there randomly depending on the weather and what the family is doing. But it’s not set in stone and is flexible. Even so, during that period of time, between the 24th and 1st

December 27, 2020

Greg Thomas

I’ll Get Back To You

If you are going to have an email address on your website, make sure it goes to someone. If you are going to have a chatbot on your website, make sure it makes connecting the person to someone in your company as quickly as possible. If you’re going to have a social media presence, setup an internal SLA (Service Level Agreement) for when it can and should be actioned. If you have a phone number, make sure someone is there to pick the call and answer it. Redundancy in all of the above communication mediums are important so nothing falls

December 23, 2020

Greg Thomas

Forever Learning

I’ve been reading a lot of articles over the course of the Pandemic about what we have achieved during this time and the ones that make me step back are the ones with the theme that goes something like this. “I did all of this and that and these and those… what did you do?” Where I find fault in this statement is that for years and years I’ve read posts and posts about how we all learn different, about how we all do things differently about how we all need to go at our own pace to accomplish that

December 22, 2020

Greg Thomas

Lean On

Now, more than ever, in this discombobulation of a year, we all need to find someone to lean on. Someone to be your confidant. Someone to be your lead. Someone to stand with you. Whether work or in life, we all need someone, it’s human nature. And if you’re leading a team and you see someone has no one to lean on, be that person for them.

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