January 30, 2019
What Happened?
We don’t ask this question enough. It’s too open-ended. To open to interpretation. Has too many options associated to it. Invites too much feedback from those involved. Turns into a much longer discussion than we are willing to invest time in. Gets lost in translation. Or simply put – “It’s too hard to ask” and that much harder to receive feedback on. When we say “What Happened?” – we are opening ourselves up to feedback to everyone – those directly and indirectly involved – it can be overwhelmed if we don’t have a process in place to handle, consume and