May 14, 2024
How to ask for Software Feedback
The easy way is to put a popup in someone’s face after they have completed working on a task. You probably won’t get the best response (especially if the task they just completed didn’t work the way they expected). It’s also not best to ask immediately after they log in (they did after all just start working and probably haven’t got to anything). Also, don’t call them from some random 800 number, everyone ignores those now. Popup chat is also not great when they are in the middle of an outage. If you want people’s feedback, if you want their