Articles for category: Team

February 11, 2023

Greg Thomas

Make a Plan When Things Go Wrong

Things might be going very badly. Things might not be where you hoped they would be. Plain and simple, everything is going wrong. You have two options – lament all that is going wrong and wonder “why oh why does this keep happening to me?” or make a plan. Outline the steps lay them out, and figure out what they need to do and what comes after what.  If they are still too big to wrap your head around, keep breaking them down until you have nothing exceeding a few days. Most importantly break it down to the level where

February 1, 2023

Greg Thomas

Waiting to Manage

Management and Leadership are two different things, neither can wait to happen. If your team doesn’t know what is happening or who is doing what, they need a manager, they need someone to jump in and help. That person is you, your team is waiting – it doesn’t have to be complicated – a Trello Board, Miro, Notion, Notepad, or anything that helps your team gets organized. Don’t wait.

January 29, 2023

Greg Thomas

Embrace the Team Meeting Weird

Meetings can be weird. They are better if they are weird. They are best if they have an element that is unique to your team that no one else has. They set you apart, they make you smile, and laugh when days are tough. Embrace the weird so you always have something to fall back on.

January 28, 2023

Greg Thomas

The Biggest Remote Challenge

The biggest remote challenge isn’t about what your office setup is, what your meetings look like, the lunchtime pub sessions, how many coffee meetings you have in a day, or what entrance music you are playing. It’s about turning up every day and making sure it’s the best day for everyone on your team. Things go wrong because of Apathy, we let them drag out more when we are remote, when we are in person, we see the effects, we feel them and we know we have to fix them, but in remote, cracks can form, they are small, unnoticeable

January 24, 2023

Greg Thomas

The Apathetic Team

Team apathy doesn’t hit all at once, it starts slow and builds until one day you wonder how you got here. But there are signs that it might be happening on your team. People start working on “stuff” with no real goal in mind – priority, and severity go out the door. Things become “hard to explain” or “it’s all in their head” – generally because they don’t want to write it down. Customer tickets sit there longer than they used to. There is no such thing as updates on tickets anymore, just done or not done. No one starts

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