October 25, 2016

Greg Thomas

Going off Script in…

I love this moment – not because I’m not prepared – I am.  I’ve done the research, I’ve done the presentation, I’ve done the pitch, I’ve run through it a 1000x in my head before I even say the first word. I love the feeling… of doing something that no one can follow… of not knowing where the discussion is going to take you… of brainstorming suggestions that could work but might not… of engaging with your team and throwing it out there to the people and not the process… It’s not easy to let go, sit back and watch what

October 21, 2016

Greg Thomas

Cue the Ravens

Why do we shy away from the tough conversations? Is it the yucky feelings it generates? Oh I don’t want to feel this way… This is too hard a question… Why are you making me think?… Can’t you just send me a text? Maybe an email? Something where I don’t have to think on the spot and reveal my true feelings? Something where I can measure my response and take my time? Something asynchronous? Yeah, no – that’s not a conversation, that’s a message. A conversation is direct, personable, synchronous and asks the hard questions, now, not later. We can

October 20, 2016

Greg Thomas

Don’t let the Bad stop you from doing the Great

I’ve taken to watching artists drawing as of late. It is absolutely mesmerizing to watch someone who is waaaaay better at something then you and watch them perform. You learn so much in their approach and whatever that “something” is you’ll generally start to see a common trend in what they are saying and doing. They are never looking at what they are doing, they are looking ahead, talking about the next step while they are doing the current one. Whether it’s coding, skating, swinging a bat, drawing, writing, etc. They are already compiling in their head, turning backwards, running

October 19, 2016

Greg Thomas

Do you work for the Cycle or for the Customer?

There is a big difference. If you work for the Cycle – billing cycles are incredibly important, who does what, when, how – what estimates are provided, how did you measure up, etc. Is perpetual new client business your goal? Are leads measured by their quantity or quality? Predictability is the key metric for growth and delivery. If you work for the Customer – how did they receive the project, what was their overall sentiment before billed, what was the end result for the company is what matters. Is repeat business the only measurement? Where does your success come from?