Escalating Confusion

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The scariest thing I see in any software delivery team is confusion.

Running out of licenses? That can be fixed.

Not sure what development platform to use? You’ll figure it out.

The User Interface looks like garbage? We can buff it out.

The app is too slow? We can make it faster.

But when the team is confused, when the team doesn’t know what they should be doing, or what direction they should be headed?

That’s scary, everything else can be triaged, managed or handled. But you can’t triage confusion, you can’t manage it and the only way to handle it, is to eliminate it.

Code Your Way Up is available today for purchase as an eBook or Paperback on Amazon (CAN and US).

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Greg Thomas

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