February 3, 2022

Greg Thomas

Status Update Energy

I  heard this the other day from someone and can’t get it out of my mind – I call it SUE for short. SUE happens when someone enters a meeting and they are so pumped about what they are doing they rattle off status updates. We delivered this. I coded that. Someone is testing this. We are designing this tomorrow. This is good, status updates are good, but now give me the context of that delivery. Did we put in lots of Overtime to meet that delivery? Did we validate that last-second code? Does the team know what they are

February 2, 2022

Greg Thomas

The Difference Accountability Makes

If you are accountable for your actions, whether right or wrong, succeed or fail, but mostly when you are wrong and you fail – you will change the culture of your team overnight. No longer will they think they need to hide and toil away mercilessly in the background trying to get something fixed before someone notices. In meetings, they will speak up about something being broken and not let it go down the line. Accountability stamps out apathy before it can even take root. The beauty is, it all starts with one person, and then everyone sees the impact

February 1, 2022

Greg Thomas

Jumpers and Process

When I went to configure my first hard drive, I had to use my thick thumbs to put these tiny little jumper boxes into the back of the drive on the pins so that the computer would pick it up correctly. I’d try, reboot, try, reboot, and eventually, I’d get the message that the drive was detected and ready for use. Oh, happy days – I had done it, I had configured the drive correctly. That’s what building a new process is like, trying, rebooting, trying, rebooting, trying, rebooting – until eventually, it clicks with your team, you lock it