In any problem, there are people on the outside looking in, complaining about the issue, criticizing the response, and arguing about the ways things should be.
Then there are those on the inside, the ones working the problem, coming up with different options, running scenarios, trying out what may or may not work.
When you’re inside the problem, you’re putting in the effort, you’re trying to break through the noise and see what the issue is.
When you’re outside the problem, you’re critiquing the work of others, trying to fix what is broken.
You can be inside or out, but you can’t be both.
