Articles for category: Delivery

July 26, 2019

Greg Thomas

You always Deserver to be There

No matter how good others around you might seem, you deserve to be there. No matter how much better everyone’s “game” is, you deserve to be there. No matter how complicated the new process is, you deserve to be there. No matter how much smarter everyone around you is, you deserve to be there. No matter how much everyone makes it look easy and you have to work twice as hard to keep up, you deserve to be there. You deserve to be there, otherwise they wouldn’t have asked you to be there in the first place.

July 25, 2019

Greg Thomas

Case Resolution Gone Wrong

I had a support call with a company awhile back that did not go very well. We spent over an hour mindlessly clicking everywhere that eventually got us closer to nowhere. At the end of the call, the agent wanted me to leave him a review while I was watching (to which I politely declined). When I did leave feedback, I didn’t give him top marks to which his supervisor than called to ask why. He was nice, but it was a similar run around – I need to diagnose everything again to make sure no steps were missed (even

July 24, 2019

Greg Thomas

Update and Maintenance

Have you ever left a laptop or tablet for a few weeks, months or maybe even longer and then when you needed it, it had 17,000,000 updates to process so instead of using it, you babysat while it processed all those updates for days? It kind of kills what you are going for doesn’t? But it’s like everything… Stop working out… the road back up is that much longer. Stop doing little bits of coding… it’s a monumental task to learn more. Stop eating right… shelving those bad habits are even harder. Stop cleaning the basement… it becomes a disaster

July 22, 2019

Greg Thomas

You can Catch Up, But Can You Lead

When we know the goal, know the measure, know what or who we are being compared against, our game changes and we will eventually figure out a way to rise to the challenge. To catch up to those in front of us and get to the level we need to be at. But can you lead? Can you surpass the measure and do something more? Can you lead from the beginning and make them follow you? Can you push yourself to be Lead when you are behind instead of catching up? It’s hard enough to catch up to them, but

July 19, 2019

Greg Thomas

Simple Tools

I have an old laptop, going back five years now. It is my favourite tool. I only have very basic tools installed on it; NotePad++ VisualStudio Code Office Filezilla That’s it and most of the time, I am pulling up Google Docs if truth be told. It’s a glorified Typewriter, but it’s fast, it’s thin, I can take it everywhere, it still holds a charge for at least 2 hours before needing to be plugged in. I have written so many words on that laptop that I hope it never dies and will say a few words when it dies.

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