Articles for category: Delivery

December 29, 2014

Greg Thomas

The Install is the Experience

Well, I got an XBOX One for XMAS and the first thing I was presented with when I went to turn it on was a screen asking me for updates.  Now this isn’t meant to be a blistering narrative against the hackers, XBOXLive or Microsoft – it’s a bummer it, it happened, everything is great now, I have all my updates and I can merrily play away.  However, when your first experience with a product is that you literally cannot do anything with it (no updates = no playing), you start to question it’s value, buyer’s remorse slowly starts to

December 23, 2014

Greg Thomas

Build the Team not the Process

No one has ever, ever shipped a piece of software and thanked the process.  Apologies to everyone that work with methodologies and ALM, but it’s true. Why? Because, processes don’t ship software, people do.  Do a mental back-check of the last few releases to see what really got them out the door?  Was it the check-in process, how bugs were logged or what happened at the last triage meeting?  Probably not.  No one ever ships a release and goes – “Thank the heavens we have this process because otherwise we would never have been able to go out the door”.  No, it always goes

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