November 18, 2014
The Customer Trip
Whether it’s a customer trip or going on-site to your company’s headquarters there is only one state that you should return in – sheer exhaustion. Why? Whomever is sending you to that location is paying for the following; Travel Accommodations Food & Drink (not always in that order) These are the tangible monies that are being spent, which are very easy to quantify, the intangibles of a customer visit is where the real value comes lives; Time invested by all resources on-site to ensure you have everything you need – equipment, projectors, meeting rooms, etc Disruption to people on that site