You don’t build a process for one person. You figure out why that person isn’t following the process in place for everyone. Processes, whether how informal or small or based on culture idioms, are what helps your team service and function. You might not call them a process, someone else might but if you’re building a separate flow, rule, guideline, or process for One, you’re choosing to give them an exception to what the rest…
When the email responses have bounced around five times. When the chats are upward of ten responses and each reply is getting lengthier. When side conversations are starting to splinter off. You might have a different set of thresholds in your mind, but having the threshold is important so you can go “I think we need to get together and talk this out.” Your first response from someone might be – “Oh we don’t need…
It’s the person not declaring themselves as the expert. The person who works on the problem leads the team, stands up, and figures out what is going wrong and how to fix it. They don’t declare themselves expert and would never dare to declare themselves as such. But to everyone else on the team, they are the defacto expert and much more so than the one that is standing up to say “I’m the expert,…
The threatening piece about AI that is making it scary is that when you search for something – the results you get are pretty sophisticated. It’s not the robotic, chopped-up, paused voice of its predecessor, it’s a full-on hotel concierge waiting to help you at any moment and give you not just good, but great, actionable feedback. The same will happen if you learn something. Actually, more will happen, because you will falter and make…
Prompts are little pushes to help you do something. Reminders and Alerts are great prompts – “don’t forget you have an appt”. But there are other prompts, ones that are more valuable that you can give your team. “Hey, do we need time this week to clean up our tickets?” “We should work on those unit tests for all the code we wrote this past week.” “The team’s delivery is slipping… was there a reason…