April 22, 2016
The Messages We Send
Recently I had to go get some work done on my vehicle. When I entered the facility (for my scheduled appointment) I was told very matter of factly… This might not fix the issue, it could, but it won’t be perfect. My first thoughts immediately going to – “but you’re the guys who fix these things, with all the commercials that you’re the best, with all the ads all over the country, with all amazing customer service… I went through the wizard and checked my vehicle, you said it’d be perfect.” But this guy didn’t get the memo… Was he