Articles for category: Leadership

Escalating Confusion

The scariest thing I see in any software delivery team is confusion. Running out of licenses? That can be fixed. Not sure what development platform to use? You’ll figure it out. The User Interface looks like garbage? We can buff it out. The app is too slow? We can make it faster. But when the team is confused, when the team doesn’t know what they should be doing, or what direction they should be headed? That’s scary, everything else can be triaged, managed or handled. But you can’t triage confusion, you can’t manage it and the only way to handle

User Ignored Requests

Guess what – users are going to ignore your suggestions for making their software better until they see it in action and realize you were right. The follow-up, they’ll forget the conversation ever took place. And Guess what, if the roles were reversed you probably would have done the same when the same discussion happened. Why? Because it’s not where your mind was at, not where the focus needed to be, not what the priority was, etc, etc, etc. The goal then becomes to get into the user’s mind and make this their focus, make this their priority, walk them

Code Your Way Up is Available Today

Aka – the Neverending Project. If you’ve been reading what I’ve been putting out over the past few years or engaged in some conversations on topics of software and leadership, I have good news – I finally finished the neverending project. Code Your Way Up is available today for purchase as an eBook or Paperback on Amazon (CAN and US). Full details are available here on all the going ons and how to stay in the loop post-launch but most importantly, I would love to hear from those that read it, what are your thoughts, what resonates, what’s good, etc,

February 28, 2020

Greg Thomas

I’m the Kind of Person…

When someone starts saying what kind of person they are, it means that they probably aren’t. They may very well want to be that person that they are talking about, but they aren’t right now. When you are at the Kind of Person, you don’t need to say anything. People know by your actions.