Then start. You don’t need a title. You don’t need a promotion. You just need to do it. You lead in what you do, you lead in how you act, and you lead in every step you take. But you start.
Every Leader and Manager at some point is going to coach. They might not want to, but they are going to have to. So the question is, what kind of coach are you going to be? Are you going to listen to them? Are you going to demand and talk to them? Are you going to take ideas from them or direct your own? There are many types of coaching out there – you might…
That’s right. One day, it will roll over, throw up, and die in a horrible fashion – probably during a big demo, a heavy usage day, or when one of your new customers is using it. Whatever the reason, it won’t be opportune but it will happen. The question is what are you going to do about it? Blame the users? Get mad a the sales team? Wonder why we hadn’t restarted it so long?…
If you aren’t using your own software you are missing out on everything great that you can learn from it. How do those features truly work? What happens when you use a function in a different way? How many clicks does it take to accomplish a task? What happens when something goes wrong? How do we handle errors on the client side? How long does it take to load? What do I think of when…
For every action, there are at least two paths to go down in how you respond. You can feed the energy in which the question is being asked or you can show them a different one to go down. Whichever the path you choose, the one you go with is always up to you.