September 21, 2021
What you Need to Know
What do you need to know to do your job? Now, what do you not know? Focus on those gaps.
September 21, 2021
What do you need to know to do your job? Now, what do you not know? Focus on those gaps.
September 17, 2021
I love doing Planning Days. Why? Because everyone is focused on one task. Because the time limit is open and designed to hear people talk – there is no rush to finish. Because it’s an opportunity to hear people’s thoughts away from everything else going on in the day-to-day. Now having a successful planning day is altogether a different story and requires preparation, ensuring everyone knows what they are there for and what they need to have prepared in advance. Because the goal of a good planning day – is to come out with a plan.
September 14, 2021
Can you grow your team remotely? And I’m not talking physically – I’m talking about leadership, development skills, scale, empathy, learning. Did you grow your team remotely? Did they develop over the past year when they were all separate? They probably weren’t attending any conferences this year so what did you offer them instead? It’s good not to have answers to these questions, it’s bad to now not do anything about it. Set the goals for how you are going to grow your team this year, share it with them, get their feedback, and move forward. A plan, an idea
September 13, 2021
When you are small, everyone and everything is within reach – you are all close together, all next to each other. You can smell the excitement and fear as you push code into production. It’s not one person doing it, it’s everyone, waiting, with bated breath to see what happens. When a customer calls in with an issue, everyone is watching the chat conversation or listening to the speaker. Everyone is there, everyone is involved – your success is predicated upon how much everyone has and wants to put into making it a success. You are all connected at the
September 12, 2021
One-On-Ones are hard, they aren’t easy. If they were easy, we wouldn’t need to do them. Getting started with a team member where there is no trust is even harder because we want that immediate trust, that immediate connection, that quick win. If your one-on-ones are all walks in the park, you’re either not asking the right questions or you’re not putting in the right amount of effort. Embrace the struggle.