September 28, 2020
Setting Expectations
With the absence of video in a call, you’d think it’d be an easy task to dole out some work. Truth be told though, if you wait a week to see what happens you’ll come to realize that what you asked for is not what you are getting. Even worst, most likely not when you were expecting to get it. Setting expectations in person is a simple endeavour, when tasks are assigned we observe the person’s response, their body language, behaviour, eye movements, how they leave the room or write it down. Even in a video call you won’t capture