I don’t think we are. I think we get the idea of it, we talk about it enough to have blogs on blogs on blogs about it. But we aren’t putting it into action, and when you aren’t putting it into action, where are you leading your team? We’re missing the goal for the purpose of saying that we lead.

Whenever work with a client, I always ask them what they want to get out of the system, what do they need to see happening, and what metrics matter? Sometimes I’ll get the answer – “We can’t talk about that now, we need to get this working.” Which is a big red flag to whatever process they have because that means they are managing my urgency, exception, and the next big fire that comes in.…

Not to be confused with a task, a delivery, or a story. Bugs are code that yields unexpected results. Whether they operate as a feature, like design, or unintended – they are a disconnect between what we expect, and what is happening.

When doing an Options Analysis of a variety of solutions, it’s imperative that before you start, everyone agrees on what options you are looking at. If you don’t, the road ahead will be much harder than if they all agreed to what you were looking at ahead of time. Save yourself the pain, if needs be, and break it out into two different discussions – what the options are and what the analysis is.