There is a slew of tools to ensure you’re constantly in contact with your team – SLACK, Skype, Hangouts – to name a few. Sometimes we use these as scheduled interactions and mass announcement platforms with more one way then both way communications.
But the moments that generate the genuine gratitude from your teams are the random interactions – the text message to grab a bite, the call to see what’s up and how it’s going, the email to see if you need help with anything you are working on.
It’s not the medium that we need to get better at when connecting with remote teams, it’s the message, we’ve lost the importance of the message and supplanted it with tools, hoping they elevate our message and make it that much better.
When it comes to your team – don’t let the medium drive your message.