You’ve arrived early, waited patiently, planned what you are going to say for the umpteenth time, wondering what else you could have been doing with all this time and then finally they show up.
It could be your customer, the doctor, a colleague, anything – but they are late.
They have stomped on your time and held you back from what you could have been doing.
Maybe they have a reason, a valid one.
Maybe they don’t, it’s simply who they are, what they do and what they will do the next time you get together.
So if that’s the case, what are you going to do next time?
Tell them to meet you there earlier so they show up when you do?
Deliver early, let them know it’s ready and put the ball in their court as to when they want to discuss?
Bring something to do, work with a different customer, while you are waiting for them?
Any of the above? All of the above? Some of the above?
But the real question is whether you will do any of this in advance or will you wait for them to be late again asking yourself the same questions over and over again each time.