What’s your GoTo emotion?
When things are going well?
When they are going bad?
What did you default to?
The more I try and find new and interesting sites to read information to make me laugh or learn more about a particular topic the more I feel that our new GoTo Emotion (especially online) is Shame.
Someone doesn’t think they way we do? Shame.
Someone has a different idea, radical from yours? Shame.
Someone is threatened by someone’s approach? Shame.
Think of all the comments you’ve read over the last weeks and months, think of how often then have this emotion linked to them.
Think of how different the responses would be if that emotion was removed from the conversation?
Now that’s a job for AI, remove an emotion from a response and show people where the conversation can take you.