User Ignored Requests

Guess what – users are going to ignore your suggestions for making their software better until they see it in action and realize you were right. The follow-up, they’ll forget the conversation ever took place. And Guess what, if the roles were reversed you probably would have done the same when the same discussion happened. Why? Because it’s not where your mind was at, not where the focus needed to be, not what the priority was, etc, etc, etc. The goal then becomes to get into the user’s mind and make this their focus, make this their priority, walk them

Code Your Way Up is Available Today

Aka – the Neverending Project. If you’ve been reading what I’ve been putting out over the past few years or engaged in some conversations on topics of software and leadership, I have good news – I finally finished the neverending project. Code Your Way Up is available today for purchase as an eBook or Paperback on Amazon (CAN and US). Full details are available here on all the going ons and how to stay in the loop post-launch but most importantly, I would love to hear from those that read it, what are your thoughts, what resonates, what’s good, etc,

March 5, 2020

Greg Thomas

Out of Date Content

There is a trend happening in software where the documentation cannot keep up. It’s a problem that cannot be solved by AI or technology. With development cycles shrinking to bi-yearly to quarterly, what was written in Q1 about a new piece of software could be outdated by Q3. Even worse, for the developer trying to get a blog off the ground, their content could be invalidated within 2 months of going live. Just today, I was sent a blog from an organization on how to implement a new feature that was written almost a little over a year ago and

The Title of Your Meeting

In most cases, people are receiving your invite on their phone where they can only see the title and have to click again to view the message contents. So that nice, big paragraph you wrote outlining what needed to be done in the meeting, no one saw it, no one read it. To top it all off, your title was something generic like – “Status Update” – when really it’s more, much more. If you want to get people excited for your next meeting, put your goal in the title, boil it down to one sentence, set the tone that