As a Developer, I have always hated saying these words, it always feels a bit like a copout – like I didn’t do my job, left something out, forgot a scenario, ignored something, etc, etc.
I don’t mind the jokes that come with it (and they do come, in waves and torrents).
When this happens my first thoughts are;
- Don’t say it.
- Ask for logs.
- Get a screenshot.
- Work the problem.
It’s that last one that is so important that separates the issue from being lobbed over the fence for someone else to deal with or for picking it up and working it out on your own.
That’s what separates the good developers from the great ones.