We hear of people taking breaks but what about the Bots? When do they take a break?
What if for one day, all the bots in the world took a break – call it the “Day of the Bots”?
What would happen?
What would the impact be on our email?
What about our customer satisfaction in talking to someone?
How many “followers” would we lose in a day?
And what would we do next?
What would change for you in a day? How would that affect your strategy and direction?