If you don’t know what you are measuring, you will never know how you are doing.
Once you know what you want to measure, you have to accept that in the first X collection periods the data is going to be horrible, downright horrific.
Because you have never collected it before.
Because you have never analyzed it before.
If you give up looking at it, you will be no better off from where you started – still trying to figure out the problem that is staring you in the face.
The horrific part of gathering these metrics isn’t that they are all bad.
It’s that you are now realizing where you are truly at, and it’s not as far along as you thought.
