APIs are great in that they help us solve a problem in a condensed fashion and/or get access to the inner workings of an application without having to learn everything about that application.
The problem with many APIs is that the errors can sometimes require reading an entire manual and/or learning about the inner workings of said system in order to be able to properly diagnose the error that might be cropping up.
People who complete all this learning become “experts” because they are willing to put in the time to figure out what is happening when they randomly get an error that says – “Bad Connection”.
Two thoughts emerge here;
- These experts have figured out the secret sauce in your API, reach out to them and get their input on what you can improve to make your API better.
- What can you do to make everyone an expert?