I’ve never been big on returns – probably because of everything it entails;
- Having the right receipts.
- Being online vs offline.
- Having the card that I bought it with.
- Knowing what was wrong with it.
At the end of the day, all I want to happen is to give something back that was yours that I don’t want anymore (not because I’m trying to scam you, simply because it doesn’t fit or do what I said).
If there ever were a way to standardize a process across all stores that would simplify our lives – this would be it.