For at least 15 minutes, I was staring at my computer, trying a bunch of different tricks, searching for solutions, and restarting my computer.

All because my mouse pointer had disappeared.

Oh the Horror!

The cause?  An update waiting to be accepted.

The solution?  If your update is going to cause an inverse reaction to your user’s experience, perhaps try any of the following…

  1. Force the update to complete.
  2. Warn users.
  3. Fix the update?

But don’t leave them scrolling around for something that they can’t fix – that’s bad karma when it comes to uninstalling your product.

Want more? Check out my book Code Your Way Up – available as an eBook or Paperback on Amazon (CAN and US).  I’m also the co-host of the Remotely Prepared podcast.


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