Articles for category: Delivery

November 21, 2018

Greg Thomas

Superstar’s Lament

We all have that one person on our team that is always getting it done. The work they do is unparalleled. They see through the trees to get to the forest. They read a short blog and know what to do. Where they start is where others give up. But the worst part of being a Superstar? Is that we constantly overload them. We keep giving them more work to do. We keep pouring it on because “only they can do it”. We ignore their requests to move onto something else and try something new. What we should be doing,

November 19, 2018

Greg Thomas

When Mobile beat In Store

A few weeks ago I was waiting for my morning drink while watching the staff behind the counter work furiously to fulfill orders.  All the while the lines were getting longer and longer. So where were all the orders coming from? Mobile of course – people would place the order, walk down, pick it up and avoid all the lines. Smart for the customer, great for the customer (I’ve even been switching as of late). But bad for the store. Bad for the store when you have people who have taken the time to come in for the experience, to

November 15, 2018

Greg Thomas

Sniffing Markers – We’re Back

We were gone for a long, long time but now we’re back and maybe it’ll only be me that’s back (still working on the other guy).  The music is new, the format’s a little different and I’m looking to get back to our bi-weekly schedule.  Why? Because the world needs more Sniffing Markers – not the act – the ideas behind it. I’ve revamped the Podcast page so you can listen to all our old Episodes, but definitely check out the latest. We’re back.

November 12, 2018

Greg Thomas

Still Not Done

Still struggling. Still falling over. Still ticked off. Still haven’t figured it out. Still not sure where to start. Still not sure what to do next. Still stuck. As long as you’re “Still not waiting to start” you’re much further than everyone else that is behind you.

November 9, 2018

Greg Thomas

This is not…

Building some conditional logic is not Artificial Intelligence. Storing customer preferences is not Machine Learning. Copying your on-premise code to a cloud Virtual Machine is not Cloud Services. Adding more memory to your server is not Scaling it up. Your role is to make sure your customer knows what you are and what you are not building for them. Don’t hide your delivery behind buzzwords.  

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