In every process, delivery, action plan, etc – there are critical gaps, holes that exist that can break everything – they are that critical to the entire process. At the same time, they are the greatest opportunities and bang for our buck to make things work and fix problems. Find the gaps, fix the holes.
Whether it’s an update or a release – we all know that big date that is coming, we have it circled on our calendar – we all know what we are driving toward and what it means. We know the importance of it to the customer. We understand the value of it to the team. We know what it means to everyone that has contributed thus far. Don’t let them down. Don’t push it out.…
That’s what you deliver. You don’t have to be the best tester, developer, product manager, project manager, salesperson, UX designer, artist, and on and on. But don’t let them ever question your grind.
Processes are only as good as the team implementing them. But they won’t save you. They will compliment you, they will support you, they will raise you up. But they won’t save you. At the core of any process is the people and they will be what saves you.
When you are small, everyone and everything is within reach – you are all close together, all next to each other. You can smell the excitement and fear as you push code into production. It’s not one person doing it, it’s everyone, waiting, with bated breath to see what happens. When a customer calls in with an issue, everyone is watching the chat conversation or listening to the speaker. Everyone is there, everyone is involved…