Articles for category: Growth

April 23, 2019

Greg Thomas

So you’re Losing your Job

It’s not the greatest thing to probably happen to you. In the short-term it is going to feel like an act of betrayal perpetrated by everyone around you as you diligently put all your time into making them and their projects a success. This is the new economic landscape that we are living in where one day things were going great and tomorrow they are not. There is no happy answer to be given to make you feel better, the only actions that come next that matter are from you. Are you going to rail against an unfair, unjust system

March 8, 2019

Greg Thomas

Why Everyone Loves Dashboards

Because it looks like you are making tons of progress. All your metrics are there in front of you, all screaming at you and the first thing you’ll say is – “LOOK AT WHAT I HAVE ACCOMPLISHED” – many times ignoring the little blips on the screen. The little fade outs and failures that signal when we tried something new. Want a cool dashboard? Cross-reference your call stats for new cases against that new call handling process you implemented for a week vs the old one? What about that day where you enabled test case automation on all check-ins? What

March 7, 2019

Greg Thomas

No One will Notice

So go and do it. That idea you’ve had that you’re holding back on. That new approach to solving a problem. That path that no one is taking. Give’r. Start small, maybe don’t do the “GREAT BIG OVERACHIEVING THING” first, but start small and build on it with each attempt. I say No one will Notice, because they won’t notice the small little steps and misfires what they will see is the final result and that’s when they’ll ask you – “How’d you do it?” – and then you can tell them.

February 27, 2019

Greg Thomas

Networking for No One

Talking to a friend a few weeks ago about an event he attended that when he picked up his badge, he had to glue on a set of stars that indicated his networking comfort level. The goal I can only imagine was to stir up conversation among attendees that don’t know each other and learn from each other. The result was showcasing to one group – these are people that want to talk – and to the other – these are people that don’t want to talk. So ignore the ones that don’t want to talk. However, in talking to

February 25, 2019

Greg Thomas

How To Get Better

Don’t give up when the road gets tough. If you want to get better that’s all it takes. The majority of us will give up when he hit Craptivity because it’s the easier thing to do, we don’t get to feel like to we aren’t good enough anymore, we get to try something new and feel good again. But it’s not how we get better.

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