It’s not that we intended for them to be hard to use, it just ended up that way. The thing we thought would save the customer time, now takes twice as long. The thing we wanted to be done in one click, now takes three. The golden rule now has multiple variants that have sprung from it. All this to say, your first attempt at getting something right, might not actually get it right. But…

Yesterday we had a crazy amount of snow, fall where I live, it shut down schools and businesses. We are okay with it because it is temporary, we can see when nature will end and when our normally scheduled work lives will resume. It’s days like these that we would all cherish the opportunity to work remotely, no buses being stuck in the snow, no 3-hour drives, no getting to the office and no one…

Remember when you were a kid, you’d be watching Saturday morning cartoons, watching your favourite episode, loving the life out of it. At some point through the episode, you’d start to think – “they aren’t going to finish this, they have 4 minutes left, how are they going to wrap this up?” Then it would popup on your screen – “TO BE CONTINUED…” – and you’d sit there for a few seconds wondering what might…

The most important meeting you will ever have with your team is your first one. And there are only a few rules; Introduce yourself  – but don’t showcase yourself (they have LinkedIn, they can read all about you). What are they working on – you don’t know, they do, ask them, if you are confused, write down the questions and discuss with them One-On-One, don’t derail the meeting on one person, you need to hear…