This is a typical Product Lifecycle How long you are in each stage and the decisions you make in each stage vary from one to the other – they affect your thinking at the Product Management, Development, Testing, and Release levels. What’s funny is we talk about these stages when we are putting the product out for initial delivery but when was the last time you sat down with your team to ensure you’re building…
Customer bugs will come in, and they will pop up when you least expect it – and no matter the issue, there are always two paths to get it resolved. Now What needs to be done to get the customer back to being on board with your product, using it, loving it, and incorporating it into everything they do? This is the work that needs to happen immediately to get them back to operations. Later…
As much literature there is about learning, growing, getting better, and improving yourself – no one truly wants to start at ground zero all the time. Who wants to go through the feelings of figuring out something else for the first time over and over and over again? At some point, you start to wonder where you are trying to get to. In those moments when I feel like I don’t want to learn something…
If you want to use someone else’s “thing”, like an API or SDK, you are going to have to learn to use it the way they intended for it to be used. Because it was their idea, their proposal, their purpose and they put it all together in a way that makes sense to them that hopefully others will buy into. It’s their Schema for how to do the work. And if you want to…
You might have heard this phrased another way – “Reading between the Lines” – but what we’re asking you to do is listen for what is happening between the words. Are you not getting what is being asked of you? Are you asking for confirmation that you understood their issue? Are you arguing for what you want vs what they need? Listening between the words is figuring out the context, where the information is coming…