Yes, we are all hearing, we are all “aware” of what is being said around us all the time. We grab snippets, pieces that resonate with us, or parts of conversations that agree with our inner dialogue. But that’s not listening. And that’s not what your client needs to hear.

It’s now normal, everyone knows how to do it right? Great. So that means we can… Have ready what we want to share.Have tried it out ourselves the first time.Troubleshooted what goes wrong.Hide all the stuff people don’t want to see. On a side note, it has been interesting to see how some screen-sharing tools have evolved during this time of extreme usage and others have made it as painfully awkward as trying to find…

Apart from the normal health restrictions, there is only one thing that worries me about going back to the office. That all the good habits we developed over the course of the last 18 – 24 months will be thrown away and we’ll go back to our old ways of doing things. Not hiring the best worker, but the best worker around here.Forcing people into meeting rooms that don’t need to be there.Awkward gatherings that…

A few weeks ago we had a great interview with Rekha Rao-Mayya on our Season 4 topic of Worklife Balance. Rekha has had the unique experience of moving from Microsoft to Amazon during the pandemic and some of the lessons she has learned along the way were truly interesting to hear. One that resonated with me was leading by example when it comes to work life balance and how she has had to force herself…