Category

Delivery

Category

Everything can’t be a Priority 1, that’s like saying, every day is Christmas, it can’t be, it’s impossible. Instead, you have to make the hard choices of 1, 2, 3, 4, and 5… And that’s where the triaging of priority falls apart either because we can’t choose what the 1 is and want to label everything a 1. Knowing whether you’ve chosen the wrong priority is a pretty simple exercise – if it changes every…

Writing new code is a great release for whatever is ailing you. It’s that moment when we go from having nothing to creating something that absolutely knocks our socks off. It can be 2 or it can 100 lines, but at the end of the day it is code and if it runs, you created something.

Run with it or let it go – no need to let that eat at you until there is nothing left. If you don’t want it, pass it along. But don’t give into the “woulda, shoulda, coulda” game – because that game just pushes you further to the edge.

If they don’t fail, they will never succeed. Let them screw up, let them make the mistake, and help them get better so the next mistake they make, they are further along in the process.

I generally see metrics as what it is – # of users on the site, and # of tickets logged – the factual, the undisputed. It doesn’t mean they are golden, it doesn’t mean they are the absolute truth, it means they are the start of something, the jump-off point, the easy calculation to kick off something else. They are the starting point for what comes next and if they don’t make sense, find a…