Articles for category: Leadership

July 2, 2018

Greg Thomas

Showing Up

Whether it’s being a Coach, being a Manager, being a Team Lead, a Tech Lead, the Project Coordinator, the Customer Advocate – pick your role where you are responsible for the delivery of a group of individuals the first step is always the same. Show Up. Show Up and bring your best attitude, your best work ethic, your best ideas and your best effort. You can make mistakes, you can fail, you can screw up, you can fall on your face, you can slip and fall, you can break the build, you can submit the wrong form, you can order

May 30, 2018

Greg Thomas

Make Time for the Big Picture

Not the picture in 1 month, 3 months or next year. But the big picture, the one that is 5 years down the road, 10 years down the road – that’s the game you need to be focusing on. That’s the picture you need to figure out a way to make less fuzzy and more clear. That’s the picture that’s worth working on and the one that you requires to make time for each and every day. If you’re always focused on what comes next and what failure today means for tomorrow, then you’re missing where you could be in

May 28, 2018

Greg Thomas

The End of Day Rearview

Have you ever noticed at the end of the day, when you get into your car for the drive home, you adjust your mirror. And when you get into your car in the morning to go to work, you adjust it again? What are you adjusting it for? It turns out that when you adjust it at the end of the day, you are generally lowering it.  Maybe because you are a tired, down on the day, ready for a break and hence slouch a bit as you contemplate the day on the ride home. When you go to work

May 23, 2018

Greg Thomas

Bad News Message Delivery

There are two ways to convey bad news to someone (whether it be their personally tied to them, i.e., their performance or their team at large). Option #1 You screwed up, you failed, this isn’t working out, it’s time for you to move on. Your best (is that what you called it) wasn’t good enough. Option #2 Here’s what you’re doing well, here’s where we’re going to help you with and here’s what we need from you to help us get there. The Difference? Option #1 assigns the problem and throws it at someone’s feet (doesn’t matter if it’s right

May 10, 2018

Greg Thomas

Delivering the Bad News

The first thing that entered your mind: You messed up, you made a mistake, I can’t believe you are here, what a waste of time. The first thing that should come out of your mouth: You did well on X, Y needs some work, here’s what we’re going to do to get you there. Your first thought gets out all your frustrations, in your head but is not the delivery your team needs. The person on your team already knows they screwed up, they don’t need to hear it in stereo. What they need to hear is where do they

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