December 18, 2020
Remote Accountability
There is a phrase people don’t want to hear too much. Accountability. Years ago, I remember hearing my former team complaining about a session they had to have with an external trainer on “Accountability” and how it bothered them so much. “We were told we had to start owning what we worked on.” Even though they already were, the hidden message they were all reading was – “We have to start owning what we work on and everything that came before us” – which is impossible. There is a difference between having your team being accountable and micromanaging them. In