Do you learn through books, online courses, in-person courses, seminars, by doing, by failing, etc, etc? How do you learn what you are doing? If you sign up for a course that teaches things a different way, it’s not the course’s fault, they told you how they teach. If you want to learn that topic, you need to figure out a way to adjust your learning style to take it in. Knowing how you learn,…
When your day is consistently interrupted by prompts on who you are, you know there is a problem with security. What multiple authentication prompts say to you is – “I don’t know you, I don’t trust you.” Couple into that scenario, workers who have contracts at multiple places, freelance everywhere and they are getting 10 – 12 of these a day. It’s enough to question your identity. We don’t need more prompts, we don’t need…
No one knows your line but you. No one can see it buy you. They won’t believe it till you make it work. It will take multiple attempts, but one day it will work. Trust your Line, Follow your Line. https://www.youtube.com/watch?v=Uw-Ea7Oe008&ab_channel=BoxofficeMovieScenes
The best place to redirect AI is IVR trees. “Press 1 for x…” “I didn’t hear you…” “Are you sure…” “What’s your number…” Instead, start with… “How can we help you? Who do you need to talk to?” Replicate the experience of talking to someone and helping them more than you did before. That’s the test of AI.
The first step in any problem is identifying where you are. What is wrong? What do you have? What is broken? What happened? Why are we here? All these questions (and more) are not about solving the problem, not about figuring it out, not about brainstorming, not about fixing it. The first step in solving any problem is making sure you understand the problem.